BatSh!tInsane

I spent the better half of the day along with a good chunk of our staff dealing with two crazy customers. One is a guy who called our business number 40+ times within a few hours breathing heavily into the phone. One rep stated she heard a lot of rustling in the background...now what do you think that @sshole was doing? Pervert. His last call was to menacingly tell one rep that he was in the woods in the back of her house. Jerk. Our phone system is fairly sophisticated so he doesn't know we know who he is. Idiot. Goddamn, some people are just batshit crazy. Then there's another @sshole who is pitching a fit and threatening us non-stop because one of the warehouses mis-shipped a $15 item. It happens, we ship tons of stuff every day, mistakes happen and we were in the process of rectifying it, not even waiting for him to ship the product back to us (at our cost) before shipping out the correct one. This dude goes ballistic calling one of reps all manner of profane names, threatening lawsuits and bodily harm, blah blah blah. Y'know, I tell ya one thing, it's kind of like that saying: "it's easy being brave from a distance", well it's easy being an @sshole/jerk/b@stard/etc. from a distance. Why do people feel it is okay to act like that? I will never understand... My mom refers to that behavior as lack of home training. Both these geniuses will be finding out just how brave they really are.

Breathe....breathe. Okay, time to get ready to go to support group meeting.